Key Account Manager

Welcome to Emerson North, where we're on the lookout for an exceptional Key Account Manager to join our innovative team. As a key player in our design and strategy consultancy firm, you'll be instrumental in fostering lasting relationships with our clients and driving forward our business objectives. If you're passionate about delivering outstanding results and thrive in a dynamic, creative environment, we want to hear from you.

Who are we looking for?

We're in search of a dynamic individual who excels in client relationship management and has a proven track record of exceeding sales targets. You'll be the face of Emerson North, representing our brand with professionalism and integrity. With your keen eye for opportunity and strategic mindset, you'll identify new business prospects and nurture existing client accounts to maximize their potential.

Who you are

You're a seasoned professional with a passion for building meaningful connections and delivering exceptional customer experiences. Your ability to understand and anticipate client needs sets you apart, allowing you to tailor solutions that drive mutual success. You thrive in a fast-paced, collaborative environment, where your proactive approach and problem-solving skills are highly valued.

What we ask of you:

• Proven experience in client relationship management and sales, preferably in a consulting or agency environment.
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
• Strong strategic thinking and problem-solving abilities, with a results-oriented mindset.
• Ability to thrive in a fast-paced, collaborative environment and adapt quickly to changing priorities.
• A commitment to delivering outstanding customer experiences and driving business growth through client satisfaction.
  

What you'll do

• Develop and execute strategic account plans to achieve revenue targets and foster long-term client partnerships.
• Collaborate closely with internal teams to ensure the seamless delivery of our services, exceeding client expectations at every turn.
• Stay abreast of industry trends and client feedback to identify opportunities for innovation and continuous improvement.
• Drive the growth of both our clients and Emerson North by identifying opportunities for upselling and cross-selling.
• Serve as a trusted advisor to clients, providing strategic guidance and solutions that align with their business objectives.

Benefits

Joining our team offers you the opportunity to be part of a dynamic and forward-thinking organization, where your contributions are recognized and valued. You'll have access to ongoing training and development programs to enhance your skills and advance your career. Additionally, we offer competitive compensation packages, including performance bonuses and comprehensive benefits. At Emerson North, we're committed to fostering a culture of creativity, collaboration, and growth, and we're excited to welcome you aboard.

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