Privacy Policy

Last updated: April 28, 2026

Who we are

Emerson North LLC operates a marketing and growth services platform for small businesses. Our website is emersonnorth.com.

What data we collect

When you use our client onboarding or services, we collect the information you provide: your name, email address, phone number, business name, and connected account credentials (such as social media accounts, Stripe, or calendar access). We use this data solely to set up and operate your account and services.

SMS messaging

When you provide your phone number through our website or a booking form, you may receive SMS messages from us or from platforms powered by Emerson North, such as appointment reminders, confirmations, or service updates. Your phone number will not be shared with third parties for marketing purposes. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

Calendar access

If you choose to connect your Google Calendar, we request read-only access to check your availability. We use this solely to prevent double-bookings on your behalf. We do not read, store, or share your calendar event details.

How we use your data

We use your data to deliver the services you signed up for, communicate with you about your account, send transactional notifications (including SMS), and improve our platform. We do not sell your data to third parties.

Third-party services

We use third-party services including Stripe (payments), Google (calendar and workspace), Twilio (SMS delivery), and our CRM platform. Each of these services has their own privacy policy governing their use of your data.

Data retention

We retain your data for as long as your account is active. You may request deletion of your data at any time by contacting us.

Contact

Questions? Email us at hello@emersonnorth.com.